Privacy Policy

At VOILA Studio, we prioritize the trust you place in us and understand the importance of secure transactions and information privacy. This Privacy Policy outlines how VOILA Studio and its affiliates (collectively "VOILA Studio," "we," "our," "us") collect, use, share, protect, or otherwise process your personal data through the VOILA website https://voilastudio.co.in. While you may browse certain sections of the Platform without registering, note that our ecommerce photoshoot services are not available outside India, and your personal data will primarily be stored and processed in our head office in Gurgaon, India. By visiting this Platform, providing your information, or using any photoshoot service offered on the Platform, you expressly agree to the terms of this Privacy Policy, the Terms of Use, and applicable service terms, and you agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Collection

We use your personal data to provide the services you request, handle and fulfill orders, enhance customer experience, resolve disputes, and improve safety. We also use this data for marketing, research, analysis, and surveys. We may request access to your text messages, contacts, camera, photo gallery, location, and device information to enhance your experience and provide services. You can opt-out of marketing communications via provided methods.

Use

Cookies

We use cookies and similar tools to enhance your experience on our Platform. Cookies help us analyze web traffic, measure promotional effectiveness, and improve trust and safety. Most cookies are session-based and are deleted after your session ends. You can manage cookies through your browser settings, though declining cookies may impact your use of certain features on the Platform. We also use third-party cookies, such as Google Analytics, for marketing and analytics.

Sharing

We do not share your data with third parties for pricing disclosure to other clients. However, we may share your personal data within our verticals like VOILA Biz, VOILA E-Kart, Intenim Technologies, and VOILA Retail. We may also share data with credit bureaus, business partners, and for marketing purposes unless you opt-out. Personal data may be disclosed to law enforcement or third parties in compliance with legal obligations or to protect rights and safety.

Security Precautions

We adopt reasonable security practices and procedures, aligned with international standards like ISO/IEC 27001:2013, to protect your personal data from unauthorized access or disclosure. While we strive to ensure secure transmission of information, the internet and World Wide Web cannot always be completely secure, and inherent risks exist. Users are responsible for protecting their login and password information.

Choice/Opt-Out

Users can opt-out of receiving non-essential communications after setting up an account. To unsubscribe, click the unsubscribe link in emails or visit our Help Centre.

We use third-party advertising companies to serve ads on our Platform. These companies may use non-personal data about your visits to provide relevant ads. You can opt-out of personalized advertising through your device's settings.

Use of Children Information

Our Platform is for individuals who can form legally binding contracts under the Indian Contract Act, 1872. We do not knowingly collect personal data from children under 18 years. If you provide such data, you represent that you have the authority to do so.

Data Deletion and Retention

You can delete your account through your Profile and Settings, which will result in the loss of all related information. We may retain data to prevent fraud, enable legal rights, or for other legitimate purposes. Data is retained as long as necessary for the purposes collected or as required by law. Also, after 6 months your ecommerce photoshoot services will be automatically erased from our system, that is your data will be removed.

Your Rights

You have the right to access, rectify, and update your personal data. You can withdraw your consent by contacting us, though this may affect your access to the Platform.

Consent

By using our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.